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Services

Engineering with AI at the core. We deliver results, not hours.

Reduce response times, automate repetitive tasks, and modernize your core systems with technology engineered for the scale of your operations.

Service lines

Chiang Agents

Resolve inquiries and orders 24/7 across WhatsApp and Meta channels

Handle orders, collections, and claims in seconds without overwhelming your team. AI agents query your ERP and billing systems, resolve issues end-to-end, and hand off to human agents with full context when exceptions arise.

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Target audience: Service, retail, and public sector organizations managing thousands of monthly inquiries looking to eliminate wait times.
Real-time inventory lookup, identity validation, and electronic invoice generation directly inside the chat
Immediate handoff to your team with complete conversation history and previous context
Strict operating policies and guardrails that protect your brand reputation and business rules
Resolution dashboards, response time tracking, and auditable records for every interaction
Production-tested Virsi platform built for high concurrency

Chiang AI

Forecast demand and optimize routes with models trained on your proprietary data

Turn scattered data into daily decisions: project purchasing and inventory to prevent stockouts, plan field routes to cut fuel costs, and classify operational documentation automatically.

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Target audience: Distribution, logistics, retail, and agribusiness enterprises with ERP or CRM data looking to cut operational costs.
Accurate inventory and demand forecasting to prevent stockouts and excess storage costs
Route planning and field technician dispatching to reduce fuel consumption and idle hours
Early detection of operational anomalies and timely alerts on critical business metrics
Direct API connection to feed your existing systems without replacing current software
Real-time operational dashboards enabling managers and supervisors to act on up-to-date metrics

Chiang Automate

Accelerate collections, invoicing, and order handling by connecting WhatsApp with your ERP

Eliminate manual tasks across collections, invoicing, and scheduling. Automated workflows trigger payment reminders with payment links, confirm orders, and issue electronic invoices without human error.

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Target audience: Collections, finance, and operations teams managing high volumes of invoices, reminders, and appointment bookings.
Automated WhatsApp payment reminders with payment links and immediate reconciliation
Official WhatsApp Business API and Meta Ads integration preventing account suspensions
Synchronization with accounting systems, ERPs, and legacy databases without altering infrastructure
Live delivery monitoring, message status tracking, and automated alerts for operational exceptions

Chiang Build

Build proprietary software with stable engineering teams: we deliver working product, not billable hours

Launch web platforms, mobile apps, or core internal systems with teams accountable for the outcome. You receive tested code, scalable architecture, and 100% intellectual property ownership from day one.

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Target audience: Enterprises needing to digitize mission-critical workflows, modernize legacy systems, or launch proprietary digital products.
Robust architecture built to handle high traffic and concurrent transactions without downtime
Continuous automated test suites verifying stability before every deployment
Automated deployment pipelines allowing you to roll out updates without operational downtime
Intuitive interface design crafted to accelerate end-user onboarding and daily adoption

Chiang Cloud

Protect your infrastructure and reduce server and Microsoft licensing costs with zero upfront investment

Migrate and operate your servers in the cloud with 24/7 monitoring, verified backups, and monthly Microsoft SPLA licensing. Your team focuses on core business while we ensure uptime and security.

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Target audience: Enterprises with on-premise servers or legacy workloads requiring high availability, backups, and compliant licensing.
Zero-downtime planned migration and continuous infrastructure management by engineers
Scheduled backups with regular disaster recovery restoration drills for business continuity
Monthly Microsoft licensing (Windows Server, SQL Server) with no upfront capital expenditure
High-performance enterprise hosting and secure corporate email backed by local technical support

Chiang Vision

Detect intrusions and anomalies in real time across existing cameras with instant alerts and video evidence

Turn security cameras into an active threat prevention system. Computer vision AI detects unauthorized entry, perimeters breaches, or hazardous conduct within seconds, delivering alerts with the exact video clip to your team.

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Target audience: Industrial plants, warehouses, multi-site enterprises, and security firms protecting facilities and perimeter assets.
Immediate identification of individuals, vehicles, and perimeter breaches in restricted zones
Cross-camera path tracking to reconstruct suspicious movement across facilities
Instant notifications with incident video clips for immediate action without scrubbing footage
Direct integration with existing cameras (RTSP/ONVIF) and security dispatch desks

Chiang Social Listening

Anticipate reputational crises and detect emerging trends across TikTok, social media, and digital news

Detect brand risks before a post turns into a crisis. We crawl over 15 Ecuadorian digital news outlets, TikTok, X, Facebook, and Instagram, transcribing audio and video with AI to deliver alerts backed by verifiable source links.

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Target audience: Communications directors, brand managers, PR agencies, and institutions looking to protect brand reputation.
Coverage across 15+ Ecuadorian digital news outlets with immediate editorial tracking
Active tracking across TikTok, X, Facebook, and Instagram capturing public brand mentions
Automated video audio transcription and visual scene analysis to capture short-form video discourse
Identification of breakout topics and conversation spikes before viral acceleration
Early risk alerts delivered with original source links, screenshots, and verifiable metadata

Chiang Space

Assess agricultural risk and monitor field assets with satellite imagery and AI

Make credit, insurance, and maintenance decisions based on orbital data. We analyze crop indices (NDVI, soil moisture), detect land changes, and validate agricultural claims per plot using high-frequency satellite imagery.

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Target audience: Agricultural insurers, rural lenders, agribusinesses, and infrastructure operators with distributed land assets.
Vegetation vigor and soil moisture indices calculated per plot to evaluate actual crop health
Agronomic risk scoring and drought or flood claims validation without dispatching field adjusters
Early alerts for moisture stress, thermal anomalies, and unauthorized land use changes
API integration with your credit underwriting, appraisal, or land registry systems

How we work

A structured process to deliver reliable software.

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1. Specification

Before writing code we define together what is built: user stories, business rules, acceptance criteria and tests. You approve the specification; that document is the contract.

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2. Construction

Our engineers build with AI as a copilot and automated tests from the first commit. Every delivery undergoes cross-review by a second engineer.

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3. Validation

We execute acceptance criteria in a real environment and the business analyst signs off. Nothing goes to production without that sign-off.

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4. Delivery & continuous improvement

Controlled deployment with post-launch monitoring, signed acceptance certificate and a convergence meeting per iteration to decide what improvement enters the next one.

"AI handles the mechanical work; our team is accountable for the outcome. Everything lives in the repository: specifications, tests, certificates."

Eliminate friction across your operations and serve customers faster

Tell us which process you need to accelerate or which system you want to build. We assess your architecture and deliver a proposal with clear scope.