Chiang Agents

Respond instantly to your customers on WhatsApp and Meta channels with agents integrated into your operations

Eliminate wait times and automate orders, balance inquiries, or appointments by connecting AI agents directly to your database. For complex cases, your team receives the conversation with full context to close the interaction.

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Chiang Agents

online

Hello, I need to know if my order 4521 has been shipped yet

09:39

Your order 4521 left today at 09:40 and arrives tomorrow. Would you like the tracking link?

09:40

Yes, and I would also like to change the delivery address

09:50

That is handled by a person on our team. Transferring you to Andrea with the full context of this conversation.

09:51

Transferred to operator · 09:52

Automate customer service without losing human control

Configured around your processes, connected to your databases, and supervised by your team.

Direct connection with your ERP and CRM

Your customers check orders, verify accounts, or receive electronic invoices instantly, directly in WhatsApp without manual intervention.

Seamless escalation with full context

Define exactly what the agent can answer and execute. When a customer requires an exception or sensitive handling, the agent transfers the chat to the right representative with the complete summary ready.

Omnichannel presence across WhatsApp, Instagram, and Messenger

Serve your customers on their preferred channel through a unified platform, preventing missed messages and sluggish response times.

Security and compliance

Personal data compliant with LOPDP

Processing of your customers' data according to Ecuador's Organic Law on Personal Data Protection.

Encryption in transit and at rest

Conversations are transmitted and stored encrypted.

Access control and traceability

Every conversation is logged: who handled it, what the agent did, and when it escalated.

Demo

See how an AI agent responds in real time

Experience the response speed, Spanish-language fluency, and system integration of our Virsi product before deploying it in your enterprise.

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Implementation tailored to your enterprise volume

We architect each deployment around your monthly chat volume, communication channels, and backend integrations. We evaluate your operations and deliver a tailored quote.

Full compliance with local laws and regulations.

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Eliminate friction across your operations and serve customers faster

Tell us which process you need to accelerate or which system you want to build. We assess your architecture and deliver a proposal with clear scope.