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Privacy Policy

At Chiang SA, we respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, and protect your information.

Last updated: January 2025

Effective Date: January 2025

1. Introduction

Chiang SA ("we," "our") operates the website chiang.ec and provides software development, artificial intelligence, and cloud computing services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We collect information you provide directly, including: Name, email, phone, company, and position when you contact us or use our services. Technical information such as IP address, browser type, pages visited, and access time through cookies and similar technologies.

3. Use of Information

We use your information to: Provide and improve our services. Communicate with you about inquiries, projects, and updates. Analyze website usage to improve user experience. Comply with legal and regulatory obligations.

4. Information Sharing

We do not sell or rent your personal information. We may share information with: Service providers who help us operate our business. Legal authorities when required by law. Business partners with your explicit consent.

5. Data Security

We implement technical, administrative, and physical security measures to protect your information against unauthorized access, loss, or alteration. However, no method of Internet transmission is completely secure.

6. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can configure your browser to reject cookies, although this may affect site functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Data Deletion

We are committed to ensuring your data is removed when you no longer require our services. All personal information and data associated with your account will be automatically deleted within 30 days after the termination of your contract with us. If you wish to have your data deleted sooner, you may submit a deletion request at any time by emailing us, and we will process your request promptly in accordance with applicable data protection laws.

9. Your Rights

You have the right to: Access your personal information. Request correction of inaccurate data. Request deletion of your data. Object to the processing of your information. Withdraw consent at any time.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not intentionally collect information from minors.

12. International Transfers

Your information may be transferred and processed in countries outside Ecuador. We take steps to ensure your information receives adequate protection.

13. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.

14. GDPR Compliance

For European Union users, we process data in accordance with GDPR, ensuring your rights to access, rectification, deletion, and data portability.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Contact Information