Chiang Automate
Accelerate collections, invoicing, and order handling by connecting WhatsApp with your core systems
Eliminate manual tasks across collections, invoicing, and scheduling. Automated workflows that trigger payment reminders, confirm customer orders, and issue invoices without human error.
For operations, finance, and collections leadership aiming to eliminate administrative overhead and speed up cash flow.
What we deliver
How it works
How we connect customer communication channels directly into your accounting and operational systems.
Process Mapping
We identify workflow bottlenecks: which repetitive tasks consume staff hours and where payment follow-ups or confirmations stall.
System Integration
We connect the official WhatsApp Business API and Meta channels with your accounting, e-invoicing, and ERP software using secure connectors.
Automated Operation
The workflow processes transactions autonomously, updates your accounting ledger, and notifies your team only when an exception occurs.
Security and compliance
Official Meta integration
Chiang is a certified Meta Tech Provider; we use official WhatsApp Business APIs.
Every action is logged
Every automated message, invoice, or reminder records what was done, when, and with what data.
Escalation to your team
Exceptions are never lost: the workflow alerts a team member with full context.
Who it is for
Collections & Accounts Receivable
Deliver statements, payment agreements, and automated WhatsApp reminders with direct ERP reconciliation.
Customer Service & Scheduling
Confirm appointments, reservations, and service updates in real time, cutting no-shows and repetitive calls.
Billing & Order Operations
Generate and deliver authorized electronic receipts and delivery vouchers instantly following every sale.
Custom Quote
We quote each project based on the number of automated workflows, monthly message volume, and core systems to integrate.
Eliminate friction across your operations and serve customers faster
Tell us which process you need to accelerate or which system you want to build. We assess your architecture and deliver a proposal with clear scope.